Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.
This role will be within our Demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.
Want to be a part of it?
What will you be doing?
As a Non-Household Metering Supervisor, you'll play a key role in leading the delivery of Southern Water's metering programme across Kent, Sussex and Hampshire. You'll oversee the day-to-day operations of a team of engineers and plumbers, ensuring work is completed safely, efficiently and in line with contractual requirements.
You'll be responsible for driving team performance, monitoring productivity and ensuring all service level agreements (SLAs), compliance standards and performance targets are consistently achieved. Championing a strong safety culture, you'll ensure all work is carried out in accordance with relevant specifications, industry standards and company procedures.
Working across a varied portfolio of commercial and non-household customers, you'll also oversee metering activities at high-profile sites including hospitals and other critical water-dependent facilities, ensuring exceptional service delivery and minimal disruption to customers. Through effective leadership, planning and stakeholder management, you'll support your team to deliver outstanding operational performance across your region.
What you’ll bring
- Have you got proven experience in a supervisory or managerial role?
- Do you have proven Plumbing experience? This will be required for the role as you'll be supporting and upskilling/training the Operatives.
- Do you have strong leadership, analytical capability and team management skills, with the ability to motivate and inspire others?
- Have you got strong organisational skills and the ability to prioritize tasks in a fast-paced environment?
- Are you someone who is a flexible team worker, and has the ability to work volumes under pressure?
- Do you hold a valid UK driving licence?
- Do you have demonstrated commitment to safety and adherence to safety protocols?
- Have you got effective communication skills, both verbal and written, with the ability to collaborate and build relationships with operatives?
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Recommend a friend – get rewarded for introducing people to us!
In addition, this role offers;
- Company car and fuel card with a range of EV and hybrid vehicles to choose from
- My Car Choice our salary sacrifice EV/ Hybrid car scheme
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Private Healthcare - single cover
- 25 days annual leave plus bank holidays
- Discretionary bonus scheme
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
#MGroupW IND