Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where you’ll be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.
This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.
Want to be a part of it?
As Head of PMO, you'll be responsible for creating and leading a national PMO capability that provides governance, performance control, delivery assurance, and strategic insight across all Service Delivery Centre activities.
Working closely with senior leaders, you'll ensure we maintain a single, accurate view of performance across the business, enabling informed decision-making, effective risk management, and continuous improvement. You'll play a pivotal role in helping us deliver safely, efficiently, and sustainably while supporting long-term client partnerships and regulatory commitments.
This role can be based Nationally, with regular travel.
What you'll be doing?
You'll lead and shape the PMO function by delivering a national PMO strategy aligned to M Group's Thriving Together vision, developing scalable operating models and driving continuous improvement across project and service delivery.
You'll drive delivery performance by owning the national performance framework, creating a single source of truth through reporting and analytics, and providing executive-level insights to improve performance against KPIs, regulatory requirements and customer commitments.
You'll provide governance, risk and assurance leadership by implementing robust control frameworks, overseeing risks, issues and change management, and ensuring readiness for audits, regulatory reviews and client forums.
You'll harness data and digital innovation by leading a data-driven PMO capability, owning performance reporting and analytics, and championing technology solutions that enhance visibility, efficiency and decision-making.
You'll provide financial and commercial leadership through forecasting, budgeting, cost control and performance monitoring, ensuring delivery plans align with commercial objectives while identifying opportunities for efficiency and value creation.
You'll optimise resource planning by overseeing national capacity planning, enabling effective deployment of labour and supply chain resources, and supporting scalable workforce strategies across a 24/7 operational environment.
You'll inspire and develop people by building a high-performing PMO team, fostering a culture aligned to the values of Responsible, Open, Together and Ambitious, and developing future leaders across the function.
What You'll Bring
- Proven success leading a large-scale PMO, programme controls, delivery assurance, or portfolio governance function.
- Experience operating within complex, multi-site organisations, ideally across infrastructure, utilities, engineering, or operational service environments.
- Strong commercial acumen with experience in financial management, forecasting, and performance optimisation.
- Demonstrated ability to influence and challenge executive stakeholders while driving organisational performance and accountability.
- A successful track record of leading, developing, and motivating high-performing, multi-disciplinary teams.
Desirable
- Experience working within the water sector or other highly regulated industries.
- Knowledge of AMP programmes, utility frameworks, and associated governance requirements.
- Professional qualifications such as APM, MSP, PRINCE2, PMP, or equivalent.
- Experience leading digital, technology, or data-led transformation programmes.
The Leadership Style We're Looking For
- A strategic leader who can translate vision into clear priorities and successful delivery outcomes.
- Data-driven in approach, using insight and evidence to inform decision-making and drive performance.
- A collaborative and influential communicator who builds credibility and strong relationships at all levels.
- Accountable, resilient, and focused on delivering results in a fast-paced and complex environment.
- Passionate about continuous improvement, innovation, and operational excellence.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Recommend a friend – get rewarded for introducing people to us!
In addition, this role offers;
- Company car and fuel card with a range of EV and hybrid vehicles to choose from
- My Car Choice our salary sacrifice EV/ Hybrid car scheme
- Health Care Cash Plan, giving you and your family the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Private Healthcare - family cover
- 25 days annual leave plus bank holidays
- Discretionary bonus scheme
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