Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Energy, we’re enabling the energy essential to support our lives.
We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.
Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.
Want to come and be a part of it?
What will you be doing?
In this role, you’ll take a leading position in shaping the performance, culture, and day to day success of our national Meter Health operations. Your work will directly influence how effectively our teams deliver safe, consistent, and high quality service across the UK. Your responsibilities will include:
- Leading Safely & Effectively: You will champion a proactive safety culture, ensuring full compliance with all industry and regulatory requirements. By consistently achieving safety KPIs and embedding best practice behaviours across your region, you’ll set the standard for safe and reliable delivery.
- Operational Excellence: You’ll oversee performance across a national footprint, working closely with Field Managers to optimise daily service delivery. Your focus will be on driving operational KPIs, achieving commercial targets, and fostering strong engagement across the workforce.
- Data Driven Management: In this role, you’ll maintain high standards of data integrity and provide meaningful MI to support informed decision making. You will proactively identify performance risks and take clear, targeted action to resolve them.
- Leadership & People Development: You’ll lead and develop up to seven Field Managers, supporting a wider engineering workforce through structured coaching and performance management. Creating a consistent and collaborative team environment built on clarity and accountability will be central to your success.
- Change & Continuous Improvement: You’ll play a key role in supporting major business change initiatives while leading regional improvements that strengthen operational performance. You will also contribute by sharing best practice across the organisation and representing leadership teams in senior forums.
- Stakeholder & Contract Management: You’ll work collaboratively across functions to address emerging risks and operational challenges. Additionally, you’ll support client interactions and oversee sub contractor performance to ensure service delivery expectations are consistently achieved.
What you’ll bring
• At least 5 years’ leadership experience, ideally within utilities, metering, or field-based workforce environments.
• Strong communication, influencing, and stakeholder-management skills.
• A data-driven mindset with excellent analytical ability.
• IOSH Managing Safely and ILM (or equivalent) leadership qualifications.
• A track record of delivering results through strong operational management and cultural change.
• Confidence working independently from home while leading teams nationwide.
What’s in it for you?
• The autonomy and flexibility of a home-based leadership role.
• The opportunity to influence operational performance at a national level.
• A chance to lead talented managers and engineers within a high-impact, fast-moving environment.
• The ability to drive real change and make a measurable impact on our service delivery.
We offer a range of benefits designed to support your life in and out of work, some of which include;
• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme
In addition, this role offers;
• Company van/vehicle and fuel card (telematics installed)
• Discretionary bonus scheme
• Recommend a friend – get rewarded for introducing people to us!
• 25 days plus bank holiday
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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